ICTTEN432
Identify requirements for customer telecommunications equipment


Application

This unit describes the skills and knowledge required to locate telecommunications equipment including telephony, audio, television and data, and to place associated cables within domestic, commercial or industrial installations. It includes planning access to new and existing infrastructure, and completing all necessary documentation.

It applies to individuals working as cablers and registered with an Australian Communications and Media Authority (ACMA) accredited registrar.

Licensing, legislative, regulatory and certification requirements apply to telecommunications earthing systems. Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the ICT Information and Communications Technology Training Package Companion Volume Implementation Guide or the relevant regulator for details about licensing, legislative or certification requirements.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to identify services required

1.1 Contact customer to arrange access to site, identify customer equipment and discuss customer requirements

1.2 Assess site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

1.3 Confirm details of proposed customer equipment

1.4 Establish intended uses of customer equipment to assist in identifying cabling requirements

1.5 Establish cabling requirements with customer

1.6 Locate existing facilities and systems including network facilities

1.7 Verify building construction by observation and confirm accessibility

1.8 Utilise existing floor plans and integrate into subsequent documentation

1.9 Notify customer, as required, that equipment or cabling location may incur additional cost

1.10 Prepare a report on required services

2. Establish availability of and access to existing cabling

2.1 Calculate capacity of existing cabling against proposed usage to ensure appropriate decisions are taken made about extent of new cabling required

2.2 Inspect cabling to ensure compliance with ACMA regulations, relevant legislation, regulations, codes and standards

3. Complete required reports and documentation

3.1 Complete all required documents promptly and accurately according to enterprise policy

3.2 Prepare a report on cabling infrastructure and equipment according to customer requirements

3.3 Obtain customer confirmation of documented requirements as required

3.4 Distribute relevant documentation promptly to required parties

3.5 Obtain sign-off from customer

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance, but not explicit in the performance criteria.

Skill

Description

Reading

Recognises and interprets technical documentation such as equipment manuals and specifications and other drawings to determine job requirements

Writing

Uses clear, specific and industry-related terminology to produce and update workplace documentation

Oral Communication

Uses listening and questioning skills to confirm understanding for requirements, participates in a verbal exchange of ideas and solutions, and uses appropriate, detailed and clear language to address key personnel and disseminate information

Numeracy

Uses mathematical formulae to measure equipment requirements and calculate equipment costs within budgetary constraints

Navigate the world of work

Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements

Interact with others

Actively identifies requirements of important communication exchanges, selecting appropriate channels, format, tone and content to suit purpose and audience

Get the work done

Determines job priorities, resources and equipment, and works logically and systematically to undertake clearly defined and familiar tasks

Implements actions according to a predetermined plan, making slight adjustments if necessary

Takes responsibility for routine decision-making by selecting from a range of predetermined options in routine situations, identifying and taking some situational factors into account

Initiates standard procedures when responding to familiar equipment and logistics problems within immediate context


Sectors

Telecommunications – Telecommunications Network Engineering